Free Range Retail Masterclass Overview
Customer Service and Sales
The best way to get people to return to your store is to provide great customer service. Providing exceptional service and advice that customers can trust is imperative to increasing sales.
Often the difference between a struggling store and a thriving store is merchandising. The store needs to reflect the message that you want people to perceive.
Inside and outside promotions can boost sales significantly. Try new and fun ways to promote your store: customer appreciation days, instagram posts, in-store demonstrations and more.
Nothing drives customers away like unprepared staff. Teach your employees about your companies values, products, and systems. By providing complete training to your employees, you will also be offering your customers the best shopping experience.
Providing strong leadership for your team and maximizing on their strengths will have a direct reflection on sales.
Management and leadership are two very different traits. Understanding the difference and applying these strategies will lead to your business running like a well-oiled machine.
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